You asked, and we listened! The new Arrival Time Window feature is here to make scheduling appointments even more convenient for you and your customers. Previously, when setting up appointments in the MyBlindCo calendar, you could only specify the appointment duration. Now, with the arrival window feature, you can provide customers with a clear time range of when to expect you, enhancing communication and reliability.
In this guide, we’ll show you how to set up and customize your arrival time windows in both the MyBlindCo portal and app. With these simple steps, you can streamline your scheduling process and deliver a better customer experience.
Let’s explore how to make the most of this exciting new feature!
How to Create an Arrival Time Window:
- In the Portal, navigate to the My Business tab on the side menu, then click Customize in the dropdown.
- Scroll down to find the Arrival Window field (beneath the Signature field).
- Clicking on the Arrival Window field brings up a dropdown menu, from which you can select an arrival time window that is applied company-wide.
- The amount of time you select will become the default Arrival Window. However, you can change this on the fly as needed.
- Click the Update button in the top right corner.
How to Change the Default Arrival Time Window When Creating Appointments in the App
- In the MyBlindCo app, begin to create an appointment as you normally would.
- In the appointment information on the right side of the screen, find the Arrival Window field. This will default as your pre-selected arrival window. However, you have the ability to change it here as you need.
- Please note: This will not permanently change the arrival window. To do so, you must change it in the Customize tab within the portal.
- After you finish creating this appointment, your customer will be emailed an appointment confirmation. Within this email, the arrival window will appear beneath the Date.
Have questions?
(703) 738-9933
info@myblindco.com
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